Fitbit (Sense, Versa, Ionic, Charge, Luxe, etc.) updates, bugs, issues, & problems tracker: Here

Right here’s what this tracker is about in a fast video:

New updates are being added on the backside of this story…

Unique story (printed on August 11, 2021) follows:

Fitbit has an unlimited portfolio of smartwatches and trackers together with the Fitbit Ace, Encourage collection, Cost collection, and lots of extra.

Whereas Fitbit offers help to all of the trackers and smartwatches which might be at present in its portfolio, it additionally helps a few of its discontinued merchandise.

Fitbit Cost 4

Which means the health vendor offers software program updates together with enhancements, bugfixes, and even new options to its units.

Nonetheless, there are occasions when Fitbit trackers and smartwatches don’t carry out the way in which they’re alleged to. The Fitbit neighborhood is stuffed with bug experiences and subject threads from Fitbit customers.

Fitbit tries to resolve a lot of the points and issues by promptly helping affected customers by numerous troubleshooting steps and software program updates. Nonetheless, it’s not possible to eliminate each subject relating to software program.

Fitbit-Sense-inline-new
Fitbit Sense

To recall, there have been experiences of a number of connectivity points with Fitbit Luxe, notifications not approaching Fitbit Versa 3, and extra.

Then again, there have been SpO2 knowledge syncing and ‘Notification service isn’t operating’ points with the Fitbit app which is used to handle the trackers and smartwatches on smartphones.

Furthermore, the Fitbit OS 5.2.1 replace got here out fairly not too long ago for the Fitbit Sense and Versa 3, nonetheless, it did extra hurt than good. Extra on that right here.

Fitbit-Versa-3-inline-new
Fitbit Versa 3

All in all, there may be at all times a risk of bugs and points affecting devices like these from Fitbit even after correct upkeep.

Thus, we are going to preserve tabs on all the problems and issues which might be or shall be affecting Fitbit merchandise. Aside from that, we will even observe software program updates for the trackers, smartwatches, and Fitbit app.

So, make sure you preserve a climate eye on this tracker as we are going to continuously replace it as and after we get new data.

Click on/faucet to view older updates

Replace 1 (August 16)

12:25 pm (IST): Fitbit customers are reporting a difficulty the place their Fitbits appear to be sending out emails to its customers’ contact lists. The staff over at Fitbit says it’s trying into stopping or minimizing the impression.

fitbit issue
Supply

Replace 2 (September 27)

05:26 pm (IST): The inaccurate flooring/step counter bug appears to be plaguing the Fitbit Sense as effectively. A mod confirmed {that a} repair is within the works. Head right here to know extra.

Replace 3 (October 06)

06:36 pm (IST): Fitbit Luxe customers who’re coping with connectivity points ought to be certain that to put in the newest obtainable replace in the event that they haven’t already. The software program replace supposedly was meant to repair connectivity points on the system.

Replace 4 (October 12)

11:00 am (IST): The Fitbit Luxe is getting a brand new replace with model 1.151.16 and this construct brings SpO2 monitoring device together with At all times-on Show. Right here’s the changelog.

VERSION 1.151.16
– To maintain the clock seen always, activate the always-on show setting. For extra data, see How do I see the time on my Fitbit system?
– Luxe estimates your blood oxygen saturation (SpO2) whilst you sleep. For extra data, see How do I observe blood oxygen saturation (SpO2) with my Fitbit system?
– We elevated the font measurement in your tracker’s display.
– This launch contains bug fixes and enhancements.
Supply

Replace 5 (October 23)

06:30 pm (IST): Fitbit has acknowledged the problem the place the step streak has disappeared. The builders stated they’re engaged on a repair.

Alright. We hear you. Whereas it’s not potential to retrieve the step streak, our staff is conscious of this subject and they’re working to determine a decision as shortly as potential. We’re sorry for any hassle. We respect your endurance and sit up for getting you again on observe.(Supply)

Replace 6 (October 30)

07:00 pm (IST): Fitbit Sense and Versa 3 are getting Fitbit OS 5.3 replace. Verify the total changelog of the replace under.

– Standing indicators in your smartwatch let you realize when your system’s battery is critically low, the don’t disturb or sleep mode setting is on, or your system isn’t linked to your cellphone. For extra data, see How do I navigate my Fitbit system?

– Use the outside train mode within the Train app to trace outside actions like kayaking, snowboarding, and extra. For extra data, see How do I observe my exercises with my Fitbit system?

– This launch contains bug fixes and enhancements. (Supply)

Replace 7 (November 10)

12:03 pm (IST): Fitbit is now rolling out the Day by day Readiness function to a bit of its units. The Day by day Readiness Rating reveals if you happen to’re able to work out or relaxation up.

Daily Readiness Score
Supply

Replace 8 (November 24)

06:18 pm (IST): The Fitbit Cost 5 not too long ago picked up an replace as model 1.149.11 which provides the choice to evaluate​ your ​coronary heart for ​atrial fibrillation (AFib) — a coronary heart rhythm irregularity — with the Fitbit ECG app.

Replace 9 (January 21, 2022)

05:10 pm (IST): Some Pixel 6 and 6 Professional customers are actually reporting (1, 2) that the Fitbit app is draining their cellphone’s battery.

Customers say that they’ve additionally tried setting the app to limit battery utilization and turning off the notifications, however didn’t discover any distinction within the battery drain.

Replace 10 (March 03, 2022)

04:44 pm (IST): Fitbit is reportedly recalling its Ionic smartwatches after getting 117 experiences of burn accidents. The corporate can be providing refunds to the patrons. Extra on that right here.

Replace 11 (March 14, 2022)

12:43 pm (IST): This may very well be the potential motive for the battery draining subject on Pixel 6 units. Furthermore, the moderator has additionally offered a workaround which will assist the affected customers.

fitbit-app-battery-draining-Pixel-6
(Supply)

Replace 12 (March 16, 2022)

01:27 pm (IST): Fitbit help has acknowledged the problem the place the Sleep log isn’t saving appropriate ending time. Furthermore, devs are at present working to resolve this subject.

Replace 13 (March 17, 2022)

06:39 pm (IST): A consumer experiences a difficulty, the place it exhibits an error that claims energetic problem restrict reached and may’t do any challenges. Fortunately, help has acknowledged it and stated that they’re engaged on an answer.

Additionally, some customers are getting an pointless connection error when making an attempt to entry Fitbit Gallery. The error says ‘Oops seems to be like there’s no web connection’.

Happily, a moderator has steered a workaround to repair this error. Customers ought to attempt disabling VPN, AdBlocker, or a personal DNS setup if they’ve any.

Replace 14 (March 26, 2022)

06:25 pm (IST): Fitbit is reportedly engaged on new wearables with codenames Hera, Rhea, and Nyota. Nonetheless, the report means that these wearables could not include Google’s Put on OS. Extra on that right here.

Replace 15 (April 02, 2022)

11:20 am (IST): Fitbit customers are reporting that the Pores and skin Temperature Studying function isn’t working as supposed with Versa 3 house owners saying they’re getting a transcription error. Extra on that right here.

Replace 16 (April 04)

07:11 pm (IST): A moderator on the Fitbit neighborhood has now confirmed that the voice reply to textual content transcript error has now been fastened.

Replace 17 (April 26, 2022)

04:24 pm (IST): Fitbit is now rolling out Irregular Coronary heart Rhythm Notifications for a number of of its merchandise.

Each time a Fitbit smartwatch or tracker detects indicators of Atrial Fibrillation (AFib), it is going to alert the consumer by sending a notification. This function is rolling out to the next Fitbit units.

– Fitbit Sense

– Fitbit Versa 3

– Fitbit Versa 2

– Fitbit Versa Lite

– Fitbit Cost 5

– Fitbit Luxe

– Fitbit Cost 4

– Fitbit Cost 3

– Fitbit Encourage 2 (Supply)

Replace 18 (Might 23, 2022)

12:30 pm (IST): Fitbit builders have acknowledged the problem the place the app is crashing on iOS units. Extra on that right here.

Replace 19 (Might 27, 2022)

01:38 pm (IST): Customers are actually reporting a difficulty the place the Quantified Self Beta program retains ranging from the start.

Happily, a moderator on the Fitbit neighborhood has acknowledged this subject and stated that they’ve escalated it to the staff for additional investigation.

Replace 20 (June 09, 2022)

06:21 pm (IST): Fitbit help has confirmed that the problem the place pores and skin temperature recording function isn’t working has now been fastened.

Replace 21 (June 14, 2022)

11:00 am (IST): Fitbit Cost 4 customers say their system isn’t working whereas others are complaining about battery drain. Extra on that right here.

Replace 22 (June 16, 2022)

01:02 pm (IST): Many customers are requesting devs to make Calm down app suitable with Fitbit Cost 5. A Fitbit moderator has confirmed that the function request is at present below evaluation. Extra on that right here.

06:31 pm (IST): A moderator has confirmed that the problem the place Fitbit app isn’t monitoring meals and calorie consumption has been resolved within the newest Fitbit app model 3.60. Extra on that right here.

Replace 23 (June 17, 2022)

10:20 am (IST): Some customers are actually reporting that the problem the place Fitbit app isn’t monitoring meals and calorie nonetheless persists even within the newest app model 3.60.

Replace 24 (June 20)

12:00 pm (IST): Fitbit Cost 5 customers say they’re going through frequent Bluetooth disconnection and knowledge syncing subject. Extra on that right here.

Replace 25 (June 20, 2022)

01:32 pm (IST): Fitbit Cost 5 customers are going through an ‘extreme battery drain’ subject. The issue isn’t precisely new, as there have been associated experiences for months.

A repair was supposedly in improvement since March, however experiences of affected customers proceed to emerge. There aren’t any new official statements on the problem from the Fitbit staff. Extra on that right here.

Replace 26 (June 21, 2022)

05:30 pm (IST): Fitbit Sense house owners say they’re going through a difficulty the place the system is caught on the emblem or black display. Head right here for some workarounds.

Replace 29 (June 29, 2022)

10:24 am (IST): Many Fitbit Cost 5 customers are going through points with the sleep and coronary heart price monitoring options. The wearable all of the sudden stops monitoring knowledge, however there’s a potential workaround.

Replace 30 (July 15, 2022)

05:58 pm (IST): Fitbit not too long ago rolled out an replace that allegedly repair the battery drain isues on Fitbit wearables. However, the rollout is gradual, so the repair won’t be obtainable to everybody from the beginning.

Replace 31 (July 20, 2022)

11:30 am (IST): Fitbit has launched a brand new replace for its Cost 5 health tracker. It may be recognized with the firmware model 1.171.50 and brings ‘Discover Telephone’ function. Extra on that right here.

Replace 32 (July 26, 2022)

11:30 am (IST): Fitbit customers are going through a brand new drawback the place the Estimated Oxygen Variation graph is damaged or exhibiting inaccurate outcomes. Extra on that right here.

Replace 33 (July 28, 2022)

06:54 pm (IST): Fitbit Cost 5 customers are actually reporting a difficulty the place watch faces are lacking after V1.171.50 replace. Extra on that right here.

Replace 34 (August 02, 2022)

12:39 pm (IST): Fitbit has launched a brand new firmware replace for Fitbit Luxe with model 1.171.50. It contains new clock faces, help for Discover Telephone app, and bug fixes. Right here’s the entire changelog.

– Discover new clock faces within the Fitbit Gallery within the Fitbit app.

– When you may’t discover your cellphone, use the Discover Telephone app in your tracker to find it.

– This launch contains bug fixes and enhancements. (Supply)

Replace 35 (August 03, 2022)

05:02 pm (IST): Many Fitbit Luxe house owners are actually reporting show points comparable to display not responding or flickering. There are some workarounds that may provide help to resolve the bug. You’ll be able to verify them right here.

Replace 36 (August 10, 2022)

11:14 am (IST): Fitbit will reportedly take away the choice to sync Fitbit units with Fitbit Join app on PC on October 13. And the corporate will discontinue its desktop app thereafter.

Replace 37 (August 12, 2022)

02:10 pm (IST): Some Fitbit Versa 3 customers are reporting that they aren’t getting notifications after the current replace. Extra on that right here.

Replace 38 (August 17, 2022)

01:16 pm (IST): Many Fitbit customers have been reporting (1, 2, 3) pairing and connectivity points with the app on the time of Android 13 beta testing. Nonetheless, Fitbit has launched a brand new replace to its app that reportedly fastened the issue.

Additionally, Fitbit has fastened the problem with knowledge syncing on Fitbit Cost 5. Extra on that right here.

05:35 pm (IST): Fitbit Cost 4, Cost 5, Versa 2 and Versa 3 customers have been going through GPS connectivity points (GPS disconnecting or not connecting) after the v48.200001.100.43 replace.

Replace 39 (August 18, 2022)

10:20 am (IST): Many Encourage 2 house owners are actually reporting (1, 2, 3, 4, 5) battery draining points with their models. Nonetheless, some customers declare (1, 2) that they acquired free substitute as their system was below guarantee.

Replace 40 (August 23, 2022)

05:23 pm (IST): Many Fitbit Sense customers are experiencing a extreme battery drain subject after a current replace. The brand new firmware can be inflicting some Fitbit Sense to cease working altogether.

Replace 41 (September 07, 2022)

04:53 pm (IST): Some customers are actually reporting (1, 2) a difficulty the place Step streak is getting reset to zero on the iOS app.

Fortunately, a Fitbit Moderator has confirmed that they’ve escalated this bug to the staff for additional investigation.

Replace 42 (September 19, 2022)

07:19 pm (IST): Many customers are actually reporting that Fitbit app is crashing for them on Android when logging or scrolling by customized meals listing. For more information, head right here.

Replace 43 (September 21, 2022)

07:15 pm (IST): Many Fitbit customers are actually reporting that the app retains exhibiting them the privateness reminder on Android.

Fortunately, a Fitbit moderator has acknowledged this subject and stated that they’re working to repair it.

Welcome to all new members in the neighborhood. Thanks for reaching out concerning this case. Please relaxation assured this has been reported and Fitbit is engaged on an answer. (Supply)

Replace 44 (September 27, 2022)

05:50 pm (IST): Many Fitbit customers are actually complaining that their units should not recording Sleep Levels and Rating. For more information, head right here.

Replace 45 (September 28, 2022)

05:14 pm (IST): Many Fitbit Encourage 2 customers are reporting (1, 2) that the show is caught on a black display.

Fortunately, help has acknowledged this subject and confirmed that they’ve escalated it for additional investigation.

Replace 46 (October 03, 2022)

06:20 pm (IST): Some Fitbit Versa 2 house owners are actually reporting (1, 2, 3) that their system is bricked or caught on Fitbit emblem after the current firmware replace.

And whereas Fitbit help didn’t acknowledge this drawback, they allegedly gave a 35% low cost coupon to a kind of affected to purchase a brand new one.

Replace 47 (October 04, 2022)

10:43 am (IST): The not too long ago launched Fitbit Sense 2 and Versa 4 are lacking help for third-party apps, leaving customers dissatisfied. For more information, head right here.

Replace 48 (October 10, 2022)

11:56 am (IST): Many Fitbit Versa 2 are getting bricked after a current replace. They’re additionally experiencing points with coronary heart price, sleep monitoring, and even contact display sensitivity.

Replace 49 (November 07, 2022)

01:24 pm (IST): Fitbit wearables customers are going through points with the current time change the place they’re unable to trace sure stats and alter the incorrect time. For extra, head right here.

Replace 50 (November 21, 2022)

09:08 am (IST): Fitbit help staff confirmed that their servers are in the midst of an outage. This subject primarily impacts the corporate’s knowledge sync providers on Fitbit units.

We’re conscious of a difficulty affecting some Fitbit providers and are at present investigating. Thanks in your endurance.
Supply

Replace 51 (December 06, 2022)

04:17 pm (IST): Some Samsung Galaxy Z Flip and Z Fold customers are having hassle syncing their telephones with Fitbit Cost 5 after the Android 13 replace. Extra on that right here.

Replace 52 (December 30, 2022)

05:07 pm (IST): A Fitbit moderator has acknowledged the problem the place some Fitbit Luxe customers are unable to sync with their Galaxy Z Fold and Flip telephones after Android 13 replace. Extra on that right here.

Replace 53 (January 6, 2023)

11:16 am (IST): The darkish mode function on the Fitbit app remains to be lacking. And whereas the corporate is but to launch this function formally, there’s a workaround utilizing which you will get it on Android.

Replace 54 (January 12, 2023)

04:25 pm (IST): One of many Samsung customers has discovered a possible repair for the Fitbit syncing subject on numerous Galaxy Z Fold 3 and 4 units. You’ll be able to test it out right here.

Replace 55 (January 17, 2023)

07:27 pm (IST): Some Pixel Watch customers are reporting that they’re unable to activate Fitbit Premium ‘6-months free trial’. For more information and potential workaround, head right here.

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Fitbit software program updates, points, and issues tracker:
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Fitbit software program updates tracker

Fitbit bugs, points, and issues tracker

Bug/subject Affected system(s) Standing
Connectivity (sync) points Fitbit Luxe Fastened
Concern with monitoring too many stairs (fallacious flooring rely) Fitbit Versa 3/Sense Acknowledged
Notifications not coming by Fitbit Versa 3 Popped up once more
Extreme battery drain as a result of fixed Coach app replace/set up Fitbit Versa 3 Fastened
SpO2 knowledge syncing bug Fitbit app Fastened however nonetheless persists, as per experiences
Bug/subject Affected system(s) Standing
‘Notification service isn’t operating.’ error message Fitbit app Workaround
Sleep rating not exhibiting Fitbit Versa 3 Acknowledged (Workaround)
Heartrate monitoring (inaccurate knowledge) subject A number of units Unacknowledged
‘Verify Charger. Battery isn’t charging’ error Fitbit Cost 4 Workaround
Unable to cease swim monitoring (clock) Fitbit Sense Workaround
Bug/subject Affected system(s) Standing
Sleep log not saving appropriate ending time Fitbit app Acknowledged
Getting energetic problem restrict reached error Fitbit app Acknowledged
Getting web connection error when accessing Fitbit Gallery Fitbit app Workaround
Pores and skin Temperature Recording function not working A number of units Fastened
Transcription error when making an attempt to answer to textual content message utilizing voice Versa 3 Fastened
Bug/subject Affected system(s) Standing
App crashing on iOS Fitbit app Acknowledged
Quantified Self Beta program retains ranging from begining Fitbit app Escalated
Not working/charging and battery drain Fitbit Cost 4 Unacknowledged
Meals and calorie consumption not monitoring Fitbit app Persists after 3.60 replace
Frequent Bluetooth disconnection and knowledge not syncing Fitbit Cost 5 Fastened
Bug/subject Affected system(s) Standing
Extreme battery drain Fitbit Cost 5 Repair rolling out
Caught at emblem or black display Fitbit Sense Workaround
Sleep and coronary heart price monitoring not working correctly Fitbit Cost 5 Workaround
Estimated Oxygen Variation graph exhibiting inaccurate outcomes Fitbit app Escalated
Clock face lacking after v1.171.50 replace Fitbit Cost 5 Escalated
Bug/subject Affected system(s) Standing
Show not responding or flickering Fitbit Luxe Workaround
Connectivity or pairing points after Android 13 replace Fitbit Cost 5 Reportedly fastened
GPS Connectivity (disconnecting or not connecting) Fitbit Cost 5, Cost 4, Versa 2, Versa 3 Acknowledged
Battery drain points Fitbit Encourage 2 Unacknowledged (refer Replace 39)
Battery drain and units stopping working after an replace Fitbit Sense Unacknowledged
Bug/subject Affected system(s) Standing
Step streak getting reset to zero on iOS Fitbit app Escalated
App crashing when logging or scrolling by customized meals listing on Android Fitbit app Acknowledged
Android app retains exhibiting privateness reminder Fitbit app Acknowledged
Sleep Levels & Rating not recording or working All units Unacknowledged
Caught on black display Fitbit Encourage 2 Escalated
Bug/subject Affected system(s) Standing
Machine bricked or caught on Fitbit emblem after current replace Fitbit Versa 2 Unacknowledged (refer Replace 46)
Help for third-party apps lacking Fitbit Sense 2 & Versa 4 Unacknowledged
Units bricked after current replace Fitbit Versa 2 Unacknowledged
Coronary heart price and sleep monitoring not working after current replace Fitbit Versa 2 Unacknowledged
Contact display unresponsive Fitbit Versa 2 Unacknowledged
Bug/subject Affected system(s) Standing
Inaccurate stats after Daylight Financial savings All units Acknowledged
Servers outage (knowledge sync providers not working) All units Acknowledged
Syncing subject with Galaxy Z Fold and Flip telephones after Android 13 replace Fitbit Cost 5 Acknowledged (Workaround)
Darkish mode nonetheless lacking Fitbit app Workaround
Unable to activate Fitbit Premium ‘6-months free trial’ on Pixel Watch Fitbit app Workaround

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